Product Safety and Recall Policy

At Roya Prestige Faby Cris, product safety is important. This Policy explains safety information for kitchenware, product use, recalls, and product safety communications.

1. General Product Safety

Customers should read and follow all product instructions, warnings, care instructions, and safety information provided with the product.

Kitchenware should be used only for its intended culinary purpose as described on the product page. Do not use products in a manner inconsistent with their intended use.

2. Safety Warnings

Some kitchenware may contain sharp edges, hot surfaces, or small detachable parts. Use with caution and keep out of reach of children when not in use.

Always follow product-specific instructions and warnings provided on the product page and packaging. Do not use kitchenware for purposes other than its intended design.

3. Product Care

Follow all care instructions provided with the product. Unless otherwise stated on the product label:

- Hand wash with mild soap and warm water

- Avoid abrasive cleaners, steel wool, or harsh chemicals

- Dry thoroughly before storage

- Do not expose to extreme heat, open flames, or sudden temperature changes unless the product is specifically designed for such use

4. Product Recalls and Safety Notices

If we become aware of a product recall, safety notice, or corrective action affecting a product sold by us, we may contact affected customers using the contact information provided at purchase.

We may also provide instructions regarding repair, replacement, refund, disposal, or other corrective action.

5. Reporting Safety Concerns

If you believe a product presents a safety risk, stop using the product and contact us immediately at info@royalprestigefabycris.com or +1 832 815 3485.

Please include your order number, product name, description of the safety concern, photos or videos, and product labels, batch numbers, or identifying information if available.

6. EU Product Safety Information

For products sold to consumers in the European Union, applicable product safety, manufacturer, importer, responsible economic operator, warning, and traceability information should be provided on the product, packaging, accompanying documentation, product page, or upon request where required by applicable law.

If you have questions about EU product safety information for a product, contact us at info@royalprestigefabycris.com.